Tuesday, September 28th Agenda

10:00AM - 11:00AM PDT

Opening Keynote

Speaker Lowe

Facing Tough Leadership Decisions

Presenter: Mitch Lowe

Cofounding Executive of Netflix, Former President & COO of Redbox

Remember when Netflix decided to increase their monthly fee by 60%, or when Redbox raised their rental prices higher than $1 per night? Drawing on instances from his time at Netflix and Redbox, Mitch explains decisions made when the companies faced existential and strategic crises, providing reasoning behind those decisions and their effects—for better and/or worse.

Mitch discusses the wrong ways to make a decision and which factors are actually not helpful in the decision-making process. He then details how to make a well-informed decision by looking holistically at the pros and cons, the processes and resources through which a decision is implemented, and the likelihood of success.

11:00AM - 12:00PM PDT

Scott Deming

Speaker Deming

Powered by Purpose

Presenter: Scott Deming

President, RCI, llc and Scott Deming Speaking, Training & Consulting, Author and Entrepreneur

All great, profitable and sustainable organizations have a culture of passion, meaning and purpose. All successful organizations have a culture that attracts and keeps talented and passionate employees. HVAC contractors are no different. The success and future of your dealership depends solely on the culture you create.

In this dynamic leadership and teamwork driven presentation, based on Scott Deming’s second book – “Powered by Purpose” he shows you the process for creating a culture of passion and purpose and how to surround yourself with people who share your passion and believe in your purpose. This does not mean to surround yourself with yes men and yes women. In fact, Scott discusses the importance of tossing out ego and welcoming healthy debate and contrary ideas.

Case studies will be discussed, corporate heroes will be highlighted and proof will beshown, that companies without a purpose driven and value oriented culture cannot survive in a world where people are seeking meaningful interactions and trusting relationships.

During this dynamic presentation, you will learn how to:
  • Create a culture that attracts and keeps talented and productive employees.
  • Inspire and empower your employees to work passionately towards one common goal.
  • Improve productivity – The difference between intrinsic and extrinsic motivation.
  • Create a culture of meaning and purpose, where everyone is proud to belong.
  • Achieve your purpose and your goals through refined critical thinking.
  • Create unwavering loyalty among your employees.
  • Communicate with clarity and eliminate dangerous assumptions.
  • Become the leader everyone looks up to.